Privacy Policy
Effective Date: July 10, 2026
This Privacy Policy explains how Unity Lagree Studio Inc. (“Unity Lagree,” “we,” “our,” or “us”) collects, uses, stores, protects, and discloses personal information when you visit our website, create an account, purchase memberships or products, book classes, attend our studios, contact us, or otherwise interact with our business. We are committed to protecting your privacy and handling personal information responsibly in accordance with applicable Canadian privacy laws.
1. Scope
This policy applies to our website, mobile services, booking platforms, in-studio services, retail purchases, events, promotions, and all products and services offered by Unity Lagree Studio Inc.
2. Information We Collect
Depending on how you interact with us, we may collect:
Name, address, phone number, email address and date of birth.
Emergency contact information.
Membership, booking, attendance and purchase history.
Payment information processed by third-party payment providers.
Gift card purchases and redemption history.
Merchandise and café purchase information.
Website usage information, IP address, browser type, cookies and analytics.
Communications with our team by email, phone, text or social media.
Job application information submitted by employment candidates.
3. Health Information
To help provide a safe fitness environment, we may collect health-related information you voluntarily provide, including injuries, pregnancy, physical limitations or other conditions relevant to participation in classes. This information is only used for safety, risk management and delivering services.
4. How We Collect Information
We collect information directly from you, automatically through our website, from booking systems, payment providers, marketing platforms and other service providers that support our operations.
5. Why We Use Your Information
We use information to:
Manage memberships and accounts.
Process payments and refunds.
Schedule classes and waitlists.
Deliver customer service.
Communicate studio updates.
Improve our services.
Administer promotions and events.
Send marketing communications where permitted.
Meet legal obligations.
Protect the safety and security of members, staff and visitors.
6. Phone, Email and SMS
We may retain communications made by phone, email, SMS or other electronic methods to respond to requests, improve customer service and maintain business records. Calls may be recorded where permitted by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Cookies & Analytics
Our website may use cookies, pixels and analytics technologies to remember preferences, improve performance, understand website usage and measure marketing effectiveness. We may also use tools such as Google Analytics, the Meta (Facebook) Pixel, and similar technologies to better understand website usage, improve our services, and measure the effectiveness of our advertising and marketing campaigns. You may manage cookies through your browser settings.
8. Third-Party Service Providers
Unity Lagree Studio Inc. works with trusted third-party providers to operate our business, including Mariana Tek for class bookings, memberships, scheduling and client account management, third-party payment processors that securely process payments on our behalf, website hosting providers, email marketing providers, analytics providers and cloud storage providers. These providers receive only the information reasonably necessary to perform their services. Unity Lagree Studio Inc. does not store complete payment card information.
9. Marketing
You may receive newsletters, promotions or announcements if you have subscribed or where permitted by law. You may unsubscribe at any time using the unsubscribe link or by contacting us.
10. CCTV, Photography and Video
Our studios may use security cameras for safety and security. We may also photograph or record events for promotional purposes where appropriate. If you prefer not to appear in promotional content, please notify our team.
11. Data Security
We maintain reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, loss, misuse or disclosure.
12. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, accounting, tax, safety and regulatory purposes.
13. Your Rights
Subject to applicable law, you may request:
Access to your personal information.
Correction of inaccurate information.
Withdrawal of consent where applicable.
Deletion where legally permissible.
Information about how your personal information is processed.
14. Children's Privacy
Our services are intended for individuals who meet our minimum participation requirements.
Information relating to minors may only be collected with appropriate parent or guardian authorization where required.
15. International Transfers
Some service providers may securely process information outside your province or country.
Appropriate contractual and security safeguards are maintained where required.
16. Changes
We may update this Privacy Policy periodically. The current version will always be available on our website with the effective date.
17. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, including requesting access to your personal information, requesting corrections, withdrawing consent where applicable, or making a privacy-related complaint, you may contact us at:
Unity Lagree Studio Inc.
1118 Centre Street, Unit 24
Vaughan, Ontario L4J 7R9
Email: info@unitylagree.com
Website: www.unitylagree.com
We will make reasonable efforts to respond to privacy requests within 30 days, or within the timeframe required under applicable Canadian privacy legislation.
Appendix A – Examples of Information We May Collect
Website inquiries and newsletter subscriptions.
Membership enrolment and billing information.
Class reservations, attendance and waitlists.
Retail merchandise and café purchases.
Gift cards and promotional redemptions.
Corporate wellness and private event bookings.
Trainer and employment applications.
Customer support correspondence.
Incident reports and safety documentation.